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Frequently asked questions
Does Kilo offer shipping service?
Yes. Kilo provides shipping and delivery for stores — from your location to your customer's door.
Does Kilo collect shipment payment from the customer?
Yes. At no extra charge, we collect your shipment amounts from your customers and transfer them to you.
How can I start shipping with Kilo?
Register your store from this link, then click New shipment.
How does Kilo pick up shipments from me?
After you create a new shipment, a Kilo representative comes to your location to collect it.
What vehicle types does Kilo offer?
We currently offer 2026 Suzuki refrigerated van and Suzuki dry van models.
Are refrigerated vehicles SFDA compliant?
Yes. Our refrigerated vehicles comply with SFDA requirements and feature excellent cooling and high-quality thermal insulation.
Does Kilo offer same-day shipping and delivery?
Yes. Kilo offers same-day shipping and delivery for stores in Riyadh at affordable, competitive rates — from your store to your customer's door.
How do I request the service?
Click here to register if you want to use our shipping and delivery services.